Infrastructure Managed Services
IT Infrastructure Managed Services are a cost-effective way for internal IT teams to outsource elements of their IT functions. They provide many benefits and addresses a wide range of challenges businesses and IT departments experience.
Benefits of Managed Infrastructure
Evolving business requirements and technology suites as well as limitations on IT staffing budgets mean that most small-to-medium sized business IT teams lack expertise in certain areas of their technology portolio.
IT Infrastructure Managed Services are a cost-effective way of tackling this challenge by leveraging the IT technology expertise of the Managed Service Provider.
Internal resource capacity challenges can come in many forms. Having insufficient or unsuitable cover for staff absences may result in a service management or project backlogs, degredation of services, and even increased exposure to risk.
Outsourcing the management of your core infrastructure will ensure you have gauranteed service levels regardless of sickness and holidays.
When the workload of your IT team members becomes bloated, strategic projects and BAU delivery compete for priority.
Outsourcing the critical but time-consuming management of your IT infrastructure will allow your internal teams to stay focussed on delivering innovative IT solutions that meet your strategic business objectives so you can stay competitive and thrive.
Implementing new platforms and technologies comes with training overhead costs.
Addressing staff turnover or increased staffing requirements comes with recruitment and hiring costs.
Outsourcing the managemet of your IT infrastructure means you will get guaranteed service without the overheads.
Even well-resourced IT departments will experience peaks in demand where they the demands of patch management, system monitoring, system maintenance, and end-user support become overwhelming. It is not cost effective to prepare for peaks with internal staffing.
IT Infrastructure Managed Services can help optimise the size of your internal IT department by reducing BAU workloads.
When the workload of your IT team members becomes bloated, strategic projects and BAU delivery compete for priority.
Often, this will create a backlog in end-user support tickets, proactive infrastructure maintenance, and problem management.
Outsourcing elements of your IT functions will help address backlog and improve service overall.
Managed Service
Offerings
IT Support Services 24x7*
Proactive System Monitoring
Patch Management
Guaranteed Service Levels
Infrastructure Maintenance
Remote Management Tools
Dedicated Account Manager
* Standard or 24×7 Service Offering Available
Managed Servers
- Hosts
- Physical Machines
- Virtual Machines
Managed Storage
- SAN Appliances
- NAS Solutions
- TAPE Appliances
Managed Firewalls
- Firmware
- Software
- Policy Rules
Managed Networks
- Switches
- Routers and Access Points
- vLANs
Managed Backups
- Backup Job Maintenance
- Testing
- Verification
- Restore Operations
Contact Us for more information about our IT Managed Infrastructure Services.
IT Infrastructure Projects
Plan Well
Deliver Better
Considering new solutions to address evolving business requirements or operational challenges?
Our IT Infrastructure Projects allow you to partner with our expert team of Design Architects, Project Engineers, and Project Managers to explore, design, and implement solutions that are right for you.
